[FIX] Can't play MUT: "MUT Level undefined Required"

[EA_Blueberry]

@picotrem 

Hey there. Which platform do you play on and what mode are you getting that error message in?

[SENIORSAPPER]

Completely false because now it's happening to me for the new zero chill house rules. Nothing else is equipped. Please produced a fully functional game. We pay money to play mut. 

[uyuu87i8u]

i’ve done all of this and i still can’t play mut seasons, i’ve spent so much money on this game i’m starting to get mad 

[tbgamer165]

I can’t go back to the Xbox one version because I only used it for the ea play free trial. I now own the Xbox series x and can’t play seasons.

[walter112265]

I don't have a ps5 and am getting the mut level unrefined message on my PS4. Any assistance appreciated. 

[EA_Blueberry]

Hey, @walter112265 

Do you have any strategy items in your strategy section?

[Cowboys81302]

Hey @EA_Blueberry I'm still getting that message. What should I do?

[Cowboys81302]

Never mind I figured it out. 

[EA_Blueberry]

@Cowboys81302

If you don't mind, what did you end up doing to fix it so others can be aware?

[Cowboys81302]

@EA_Blueberry 

I have Madden on the ps4 and ps5 so I just had to finish out the season on the ps4 in order to play online on the ps5.