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Re: recent update login issues

by coxter44
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Original Post

recent update login issues

[ Edited ]
★★★★ Novice

Recent update- after the recent update I have not been able to log into one of my accounts every time i put my credentials in it will accept it and get stuck on the spinning loading screen or it will sign into the main in game screen for a split second and then kick me off with an unknown error has anyone else had this problem or know of anything else I could try I’ve been in touch with some ea support and yet to have figured it out 

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Message 1 of 9 (159 Views)

Re: recent update login issues

★★★★ Novice

I was playing 10 mins before I did the update, did the update and not able to login in since, EAs answer my account just magically got lost... sorry there’s nothing we can do..... how do they just loose someone’s account. And the sad part is they don’t give a F**k

Message 2 of 9 (141 Views)

Re: recent update login issues

★★★★ Apprentice
Man that’s bad. Have you spent money on your team? If so they shouldn’t be allowed to do this.
Message 3 of 9 (130 Views)

Re: recent update login issues

Community Manager

@coxter44 If I understand correctly the account in question isn't this one?

Can you send me a DM with the EA account name (or email address) and the UID of the other account, and we'll see what we can find out. 

Message 4 of 9 (122 Views)
Highlighted

Re: recent update login issues

★★★★ Novice

Lots of money, very disappointing 

Message 5 of 9 (111 Views)

Re: recent update login issues

★★★ Guide
This exact same thing happened to me with two accounts after the September 15th update.
Message 6 of 9 (93 Views)

Re: recent update login issues

★★★★ Novice

Did it ever get fixed?

Message 7 of 9 (90 Views)

Re: recent update login issues

★★★★ Guide
Have you attempted a fresh install of the game? Sometimes that will fix it.
Message 8 of 9 (77 Views)

Re: recent update login issues

★★★★ Novice

I have uninstalled and reinstalled about 50 times with no luck, the thing is the game works bc my other account works just fine it’s just the one account is not connecting, I have tried multiple devices also with same results 

Message 9 of 9 (74 Views)

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