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madden mobile crash

by gotpleb
Reply

Original Post

Re: Crashing

★★★★ Novice
good for you!
Message 21 of 109 (702 Views)

Re: Crashing

Community Manager

Can all affected players please try the following steps and let us know below if this issue is then resolved, thanks.

 

  1. Log into Facebook
  2. Go to the Games section
  3. Go to the Manage section and remove the Madden Mobile App. Alternatively, you can also remove the App under your Facebook User Setting.
  4. On Madden Mobile, re-log with your Facebook account.

 

 

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Message 22 of 109 (672 Views)

Re: Crashing

★★★★ Novice
Did not work for me. Still crash soon as it goes through notifications. 4 weeks and counting. Countless things missed. This is shameful. I sure hope someone gets this figured out. I lost actual real world money on the Easter event as I could not open anything due to crashing. Guess I wouldn’t have spent money on the event
Message 23 of 109 (664 Views)

Re: Crashing

★★★★ Novice
I’m in the same boat, crashing since before Easter. I haven’t paired my account to anything so my account is under guest. It has carried over for the last couple years so I don’t understand why that would be a problem.
Message 24 of 109 (653 Views)

Re: Crashing

★★★★ Novice
Completely awrsome. Nice too see the draft items are available and not able to partake in the event. Way to get on top of this issue EA.
Message 25 of 109 (642 Views)

Re: Crashing

[ Edited ]
★★★★ Novice
Won't that unlink the facebook account to madden and you lose your team?..... nvm did it and still crashes!
Message 26 of 109 (632 Views)

Re: Crashing

★★★★ Novice

Ya still crashing here too

Message 27 of 109 (622 Views)

Re: Crashing

★★★★ Novice

On iPad and don’t log in through Facebook but game still crashes.  🤬

 

Message 28 of 109 (606 Views)

Re: Crashing

★★★★ Novice
Same, I've been having the problem since easter, and I've missed 4 or so promos by it. This has occurred in the same account for all 3 Android devices
Message 29 of 109 (591 Views)

Re: Crashing

Community Manager

@ElectricZeus2000@gotpleb@randr2334@r0bstew@DILTIN2

 

We have taken steps to resolve this issue.

 

Please reply on this thread to confirm whether or not the issue is fixed for you at this time.

 

Thank you.

 

*marked as solution for player visibility

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Message 30 of 109 (2,671 Views)

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