Where do I report bugs/glitches?

[networktimeout]

this issue is with the coin up event. I completed the 2nd one, but the first game I lost in OT, then the field cam started to spiral and now the players are chatting on the field... forever lol.

I have exited the game, reset device, tried other devices, etc.. clearly a server/code related bug.

however, I won't be able to finish this event. I just hope this doesn't keep happening as the season continues.

here was my answer to the customer service chat survey in regards to how helpful that was...

"It was equal to reporting the issue to a bird in the backyard. Nothing was reported, done, resolved and most likely the rep was flying south for the winter as well."

[JukeNukem1432]

DON'T WASTE YOUR TIME! This will be their response....

Dear EA Customer,

Thank you for contacting Electronic Arts.

After reviewing your mail I understand your concern regarding the game. Please don't worry we are

here to help you.

I would suggest you some troubleshooting steps to resolve your issue, please perform the following

steps but before that please make sure that you have linked your account with Facebook:

1. Make sure your device is up-to-date

2. Make sure your app is up-to-date

3. Restart the app

4. Close background apps

5. Powercycle your phone

6. Clear your cache to check if you're synced properly

7. Re-install app

You may also refer to the article link:

http://help.ea.com/in/article/troubleshooting-steps-for-android/

I believe that you should be able to play the game without any issues. However, If the issue persists,

please feel free to contact us back.

Additionally, please feel free to visit the below forums link to have more information about the game:

http://answers.ea.com/

Regards,

Yasir N.

EA Customer Experience

Doesn't help one bit. The problem is the game and from  their end!

[JukeNukem1432]

It's a WASTE of time, this will be their response...

Dear EA Customer,

Thank you for contacting Electronic Arts.

After reviewing your mail I understand your concern regarding the game. Please don't worry we are

here to help you.

I would suggest you some troubleshooting steps to resolve your issue, please perform the following

steps but before that please make sure that you have linked your account with Facebook:

1. Make sure your device is up-to-date

2. Make sure your app is up-to-date

3. Restart the app

4. Close background apps

5. Powercycle your phone

6. Clear your cache to check if you're synced properly

7. Re-install app

You may also refer to the article link:

http://help.ea.com/in/article/troubleshooting-steps-for-android/

I believe that you should be able to play the game without any issues. However, If the issue persists,

please feel free to contact us back.

Additionally, please feel free to visit the below forums link to have more information about the game:

http://answers.ea.com/

Regards,

Yasir N.

EA Customer Experience