Unable to purchase

[haines001001]

I had a glitch in madden overdrive where it tried to double purchase a 49 pack. It ended up purchasing it fine but ever since it immediately says purchase failed. I contacted iTunes and my account is fine and no issues on there side. 

[AHQ_John]

@haines001001

Hi there,

Sorry to hear you are having this Issue with Madden Overdrive.

This suggests that either the cached data on your device or certain account permissions may be causing this particular purchase error.

The best course of action is to follow the below troubleshooting steps, particularly the cache data clearing process and ensure the correct game account is being signed into your I-Tunes account.

We really hope that this helps.

EA Help - IOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/