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Totw bonus token criteria not being registered

by bts2256
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Original Post

Totw bonus token criteria not being registered

★★ Newbie

I went through troubleshooting and my criteria still won't register I was instructed to post it as a bug on the form because it's regularly checked by designers please fix this bug thank you

 

Message 1 of 6 (269 Views)

Re: Totw bonus token criteria not being registered

[ Edited ]
Community Manager

Hi, thanks for the post. If you can post some screenshots, it should help with looking into this.

If you can give a screenshot of your current team (all 3 parts please), and if you let me know your current bonus token % that should help. Finally, can I check how many badges you're earning in each event?

Sometimes things are working fine, it's just a little unclear when the % bonus is applied. However I definitely want to check to ensure that folks are getting what they should.

 

 

Message 2 of 6 (252 Views)

Re: Totw bonus token criteria not being registered

★★★★ Novice
I noticed this same problem yesterday. None of mine have been registering and I have one of the TOTW Heroes in my lineup.
Message 3 of 6 (211 Views)

Re: Totw bonus token criteria not being registered

Community Manager

@daddyzdog Thank you. Can I check what total bonus% do you have, and what reward are the TOTW events giving you?

Message 4 of 6 (170 Views)

Re: Totw bonus token criteria not being registered

★★★★ Novice
I checked this morning and they are now registering. It appears to have been fixed in the last 24 hours. I am using the new Allen Robinson.

The TOTW events are registering points correctly. It was not registering for the bonus events in the TOTW store bonuses.
Message 5 of 6 (159 Views)

Re: Totw bonus token criteria not being registered

Community Manager

Ah yes I misunderstood, you were referring to the bonus packs, and it's working fine for me this morning too, thank you for the update. 

Message 6 of 6 (153 Views)

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