Ribbons & Bows keep disapearing

[Killaelite52]

I've gotten many bows and ribbons but they don't show up anywhere. It keeps saying I have 0 of all of them. How can I recover them?

[EA_David]

@Killaelite52 Hey, please pop over to the exchange and make sure you've exchanged all your vouchers. Once this is done the progress should be properly tracked. 

Thanks.