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Re: Purchase failed

by EA_David
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Purchase failed

★★★★ Novice

Whenever I go to buy madden cash it pops up with the error purchase failed we’ll try again later but when I get a special offer and buy it, it works perfectly. please help I want to spend money on the game.

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Re: Purchase failed

Community Manager

@tyri2328 That's very interesting, especially because one type of purchase goes through. Can you try restarting your device, if you haven't done so since this started?


I notice you were also experiencing some issues earlier this year, we'll look into this and see if it's related. 


Thank you. 

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