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New Year's 95 OVR Calvin Johnson not unlocking

by maryant328787
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Original Post

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★★ Apprentice
I don’t think anything is going to be done. The Festivous pack issue still isn’t resolved either. I’ve hardly played this game since these problems came about and i’m Slowly moving away from it completely. Sad really as I love mobile football and i’ve Lost the faith with this version.
Message 41 of 58 (456 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★ Apprentice

Got this message today.

20190108_110127.jpg
Message 42 of 58 (350 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

So am I not going to get the West coast one that I should’ve from the exchange?

Message 43 of 58 (313 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★ Apprentice

I dont know. It's totaly not clear to me what they are going to do.....

 

But it's taking them long to figure it out....

Message 44 of 58 (299 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

Community Manager

Hi, i'm sorry to be the bearer of bad news, we sent up the details of those reporting this, and it appears that the incorrect card was exchanged, it needed to be the fully upgraded (+5 bonus version) and the logs indicate that the cards exchanged weren't the correct ones to make the upgrade available. 

Message 45 of 58 (272 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

[ Edited ]
★★★ Apprentice

I told you guys it would be a "too bad" or [Removed inappropriate comment - Admin]

 

 

@EA_David

 

But tell me david....

 

- How much OVR would that card have then?

- How is it possible that the wrong cards got unlocked?

- How is it possible to design a event in such a way, that it is possible to confuse ppl in wich card to exchange? The right OVR from the right event.

- How could players clearly distinguish the +5 bonus version from other cards?

 

See screenshot... it only mentions the OVR not the perks....

20190116_083106.png
Message 46 of 58 (263 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

@EA_David .. my card was the 93 OVR (+5) version of Calvin Johnson. You mean to say they pulled how many logs of how many players and just determined that all of us traded in the wrong card. I'm tired of getting screwed by EA sports . Maybe it's not your decision but it's wrong. At least in my case. I play this game alot because it's fits my schedule better than console. But once again EA is leaving us hanging with a blanket reaponse. It was nice while it lasted but I'll find something better to occupy my time and spend my money on. Good luck Madden Community. 

Message 47 of 58 (252 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

David given fact that there was so much confusion EA should give us our players back at the very least.  It’s pretty ridiculous the way this is being handled.  There has been nothing but problems with the game all year, and it’s unacceptable.  

Message 48 of 58 (250 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

Just received my get well package... see email below.

DE05694C-4FA7-40AC-829A-DF7616399352.png
Message 49 of 58 (235 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

[ Edited ]
★★★★ Novice

@EA_David

 

I have uploaded a screenshot that confirms it's the correct card, and in fact EA confirmed it when they got me a token to replace the one that would't unlock. I just needed it unlocked so I could finish the exchange.

 

More information from you is needed.

Message 50 of 58 (214 Views)

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