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Re: My phone got reset, and i cant get to my account

by 5nrfv1qspjqv
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Original Post

My phone got reset, and i cant get to my account

★★★★ Newbie

Hello,

I recently reset my factory settings on my phone, because something wasn't working on my phone, and when I reinstalled madden, I could not get back into my old account. I had a really good team- it was like 90 ovr. I was signed in through guest, but I had linked my email through my ea account. Is there a way I can recover this account?

Thank you.

Message 1 of 5 (239 Views)

Re: My phone got reset, and i cant get to my account

The only way you can recover your account is if you had your account linked to your Facebook or Google account.
If you didn't have your account linked to one of those than there is no way to recover your team. Sorry bro.
Message 2 of 5 (216 Views)

Re: My phone got reset, and i cant get to my account

Community Manager

@5nrfv1qspjqv 

 

Did you write down your Madden Overdrive User ID before you factory reset your phone? If so, that is one way you can recover your account's game progress.

/Blueberry

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Message 3 of 5 (193 Views)

Re: My phone got reset, and i cant get to my account

★★★★ Newbie

No, I was not able to write down my user ID.

Message 4 of 5 (183 Views)
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Re: My phone got reset, and i cant get to my account

★★★★ Newbie

Thank you for regarding my question though 

Message 5 of 5 (182 Views)

Need help? We got you.

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