Hey I have an iphone XS and I can’t even play the game it worked before the new system and I’ve downloaded it and deleted it like 30+ times and it still won’t work I reset my phone like 10+ times I was wondering if someone can help me?
I believe I'm in the same page as these guys. It is currently the 30th of September. I couldn't play most of the HoF promo because of this issue. It was fine for a day or two, but now I can't play the game anymore.
It gets to the loading screen with the bar under the 'R' of overdrive and says: "Running Practice Drills" and stalls.
I've put money into this game and if I'm unable to play it on a phone as new as the Galaxy S8, then I would like refunds.
My phone has worked fine with Madden 19 until recently. When I try to play it goes to a white screen and cuts off. I lose my lives on the tournament when I go back on. I have a Moto z play Droid 8.0 software.
3 weeks ago
They may have made some graphics changes or something that stresses the system more This is just a guess but move you graphics slider all the way down to very low if you don't already have it there That might help
Just a thought 🤷♂️
3 weeks ago
i have the LG stylo 4 why isint it working on my phone i have the newest android
We have some troubleshooting steps for Android users below. What exactly isn't working though, is it freezing while playing or not launching at all?
Like @thegatorfan122 said though, going to the settings in-game>preferences and lowering the graphics slider to the bottom and then work your way up as you play can help identify what setting you should be playing the game on to avoid crashes.