Re: Madden nfl mobile crashing

by justinbenben
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Accepted Solution

Madden nfl mobile crashing

★★★ Newbie
I have been playing madden for about a month and don't want to delete the app but whenever I open the app it crashes after 2 seconds.
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Accepted Solution

Re: Crashing upon entering the game

[ Edited ]
Community Manager

The Dev Team is aware of this crashing issue and are working hard to get it resolved.

 

Do let us know if changing your Facebook profile picture has any effect on this issue.

 

Please post the following details to help us get this fixed as soon as possible:

 

  • Device name
  • OS name and version
  • Your country

*Marking this post as resolution for player visibility purposes

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Message 125 of 618 (51,955 Views)

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Re: Madden nfl mobile crashing

Community Manager

Go into your device settings and Quit / Stop the app entirely. Be sure you check your internet connection, then try to start the game again.

 

If it still crashes, try power cycling the device.

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Message 2 of 618 (111,149 Views)

Re: Madden nfl mobile crashing

★★ Apprentice
Every time I tap my screen it loads up. gets to the map then crash really need some help because my team is very good
Message 3 of 618 (110,534 Views)

Re: Madden nfl mobile crashing

★★★ Apprentice

Same here for last 5 hours...

Message 4 of 618 (110,528 Views)

Cannot connect to Madden Mobile while logged in on my Facebook account

★★★★ Novice

Starts to load the game and just about gets to the opening screen and then app crashes. Multiple people are having the same issue. Before this by the way my roster went all black meaning everyone was gone. What is going on? Are you (EA) trying to solve this issue? It's been multiple days since I opened up a case and no answer

Message 5 of 618 (106,008 Views)

Re: Cannot connect to Madden Mobile while logged in on my Facebook account

★★★ Apprentice

exact same issue here are you on an ipad or iphone?  

Message 6 of 618 (106,004 Views)

Re: Madden nfl mobile crashing

★★ Apprentice
My madden mobile keeps crashing
Message 7 of 618 (110,458 Views)

Re: Madden nfl mobile crashing

★★ Apprentice
help me please madden mobile keeps crashing after 2 seconds on the map then takes me back to home screen
Message 8 of 618 (110,449 Views)

Re: Madden nfl mobile crashing

★★★★★ Apprentice
What device are you using?

Do the following:
1. Close all application running on your device or do a warm boot (turn off the device, wait for 15 sec, and turn it on)
2. Check your device memory usage, hope you are not running out of memory.
3. Reinstall the apps at your own risk, there is a chance that your progress will be deleted.
Message 9 of 618 (110,448 Views)

Re: Madden nfl mobile crashing

★★ Apprentice
Am using a android S4
Message 10 of 618 (110,444 Views)

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