October 2018
After each period of overdrive you receive a logo when you achieved to get in the Hall of Fame. Now, I already got 4 times in the Hall of Fame but only received the 3 times logo again (I already had it and I received it again) and not the 4 times logo. I had 199.000 fans at the end if I am not mistaken, so that should be high enough to receive it. I remember that there were some issues with fans a little bit earlier so maybe that was the problem why I didn't receive it. Anyone else who has this problem?
October 2018
I was supposed to receive the “Hall Of Fame x2” logo for reaching the Hall Of Fame rank in the most recent Overdrive season. However, I received the wrong logo, I received the Hall Of Fame x1 logo, which I already have. I contacted EA customer service and they told me that reason I got the wrong logo was because of a bug. The customer service representative told me to post on the forum. So could someone at EA please assist me with this and get me the correct logo that I earned??
October 2018
October 2018
I hope they do. I think that is only fair to us. And we are probably not the only ones where this problem occurred.
October 2018
Hi @Matthew9242,
I moved your post from the Madden 19 board to the Madden Overdrive board. Regarding this, bug reports are always welcome here to track and report to the development team however to get this looked into for your account please reach our Live-Support team as soon as possible.
Here is how to get help from Live-Support by submitting a request via in-game: https://help.ea.com/en-us/help/madden/madden-nfl-overdrive/get-help-madden-nfl-overdrive#needhelp
October 2018 - last edited October 2018
I had the same problem but with HOF x4 logo. I already sent a mail to the support but they said I had to ask it here first.
October 2018
I contacted EA Help and I was treated dismissively by the customer service representative, which I feel is unacceptable considering that I earned the logo. They said it was a bug, so can I ask when this is expected to be fixed? And when will I receive the logo? Again, it’s the Hall Of Fame x2 logo.
October 2018
I used the link and ordered help but they also say they can't help me. It's really annoying that they are sending me from one place to another and always the same answer that they cannot help. I have already seen multiple complaints about this, so I hope they will fix it as soon as possible.
October 2018
October 2018
I recently reached hall of fame for the first time since 2015. I was aware that you recieve a logo that shows you achieved hall of fame. However I didn’t recieve the logo. I would like to know if there is any way that I can still recieve the logo without grinding for hall of fame once more. My IGN is Tide, Thank You for the Help!