December 2018
Same here. I thought I’d wait and see if they blanket fixed the issue. They haven’t. I guess I’ll call in too.
December 2018
They definitely did the right thing.
Thanks EA!
December 2018
I was also told by support to come here so the moderators can help. I bought packs with actual money under false pretenses and I expect to be compensated.
December 2018
December 2018
Had this same issue and they emailed me to go here. I demand compensation for this misleading information. I heard some people are getting diamonds in return and I have been offered nothing after I gave them my MONEY for two packs.
December 2018
December 2018
I was told the same thing, Madden packs and not the Festivus pack with the two elites. This is unacceptable for me, since I paid for those Diamond players. I’m not a free to play player (with all respect) and more respect and the same and fair treatment should be given to me. If not I will just quit playing this game.
December 2018
Yeah same I was told to post here. I’ve seen people already be compensated but I myself haven’t as of now
December 2018
Same here, account is [edit: email address removed]
Team:TheChippersons
December 2018
Hello i also has this issue of not getting the right amount of diamonds and also have not had any diamond players come as compensation.
its seems others are getting compensation but I have not.
I bought three packs and shoild get three diamond players as compensation