Re: EA Customer Service phone number for Madden Mobile

by thegatorfan122
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EA Customer Service phone number for Madden Mobile

★ Novice

I don't see a number anywehere that I can call regarding losing $90,000 bidding on a player on Madden Mobile.  Tried a CHAT but been have been waiting for over an hour with no response.  Anyone have a phone number?

Message 1 of 13 (11,280 Views)

Accepted Solution

Re: EA Customer Service phone number for Madden Mobile

Community Manager

If you need help contacting our Live-Support team you can perform this by visiting our site Help.EA.com and submit a case.

 

It can also be done in Madden Overdrive. Here's how: https://help.ea.com/en/help/madden/madden-nfl-overdrive/get-help-madden-nfl-overdrive/#needhelp

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Message 5 of 13 (9,954 Views)

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Re: EA Customer Service phone number for Madden Mobile

★★★ Newbie

What is the phone number to call?

Message 2 of 13 (10,802 Views)

Re: EA Customer Service phone number for Madden Mobile

★★★★ Guide
you can request a call back from settings in game(at least last season you could) . there is no customer service, just ea no help. they know nothing and fix nothing. then they tell you to post here on forums
Message 3 of 13 (10,776 Views)

Re: EA Customer Service phone number for Madden Mobile

★★★ Newbie

I don't know but I am ddubsj my realest name Derrick Ford and I was woundirng if you #1 incountry don't you get paid

 

Message 4 of 13 (10,001 Views)

Re: EA Customer Service phone number for Madden Mobile

Community Manager

If you need help contacting our Live-Support team you can perform this by visiting our site Help.EA.com and submit a case.

 

It can also be done in Madden Overdrive. Here's how: https://help.ea.com/en/help/madden/madden-nfl-overdrive/get-help-madden-nfl-overdrive/#needhelp

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Message 5 of 13 (9,955 Views)

Re: EA Customer Service phone number for Madden Mobile

★ Expert
There is no direct number to ea help. You can request a call back from the help site and one of their customer support "specialists" will call you back. But they are very confusing and difficult to understand and do not have any ability or tools to help us.
And there is no way to escalate legitimate issues to higher levels of support. So if for some reason the game causes you to lose players or currency or resources they are pretty much lost.
I hate to lay it out for you like that but it's how it really is.
Message 6 of 13 (9,794 Views)

Re: EA Customer Service phone number for Madden Mobile

★★★ Newbie

Madden racist support for ONLY BLACKS is disrespectful ..sad...I want a refund on all my false investment in a neutral and so called respectful business

Message 7 of 13 (5,894 Views)

Re: EA Customer Service phone number for Madden Mobile

★★★ Newbie
@EA_Blueberry Im having trouble logging into my Facebook account I have this same account on two other phones but on my new one whenever I login it just puts me in a never ending cycle bouncing between a page that says log in on the app and then continue. I screen recorded it and can send the video to whoever needs to see what’s going on but I figured email would be the best way to attach it. Do you happen to know a email to contact ea or have any other recommendations?
Message 8 of 13 (5,580 Views)

Re: EA Customer Service phone number for Madden Mobile

Community Manager
@t_dub_lee135 Have you tried un-linking your Madden Mobile account from the device from your Facebook settings?

Go to your Facebook app>Settings>Apps>Go ahead and un-link Madden Mobile. Sign out of Facebook, then try logging into Madden Mobile on your new device using Facebook.
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Message 9 of 13 (5,564 Views)

Re: EA Customer Service phone number for Madden Mobile

★★★ Newbie
@EA_Blueberry I got it thank you so much I have logos and stuff on that account all the way back to mm 16 😂
Message 10 of 13 (5,549 Views)

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