Can't purchase any madden cash on Madden Mobile 17

[hailingfromCali]

Every time i try to purchase madden cash on madden mobile the game tells me "can't make purchase while StoreKit transaction is already in progress". I have no idea what the game is talking about. I've been getting the same message for 3 weeks, since the game reset for the new season. I know I definitely have the money to buy it as well so thats not the problem. Can someone please help?

[EA_Barry · Accepted solution]

@SkolVikes71@hailingfromCali@okie_state_fan@Player_lwcu7kgt@KDSRaiders

Can any affected player please post the requested info at the following link, thanks.

http://answers.ea.com/t5/Madden-NFL-Mobile/I-can-t-purchase-madden-cash-on-madden-mobile-18/m-p/6249...

*marked as solution for visibility purposes

[mrgamerdad]

I saved up $150 to get a boost in the 2017 Madden Mobile season, but EVERY time i try to purchase cash, I get an error:
Store is currently unavailable. Please try again later.

[39811496]

I'm having the same problem except mine says it's unavailable at this time please try again later, it's been a week and nothing. I can purchase stuff in other games but not madden?

[EA_Barry]

@39811496

Have you been able to make a successful purchase since your post here?

[gabeanderson2121]

same

[gabeanderson2121]

what do i do

[EA_Barry]

@gabeanderson2121

• Make sure your payment method is an accepted payment method
• Make sure you have the money available to pay for the item(s)
• Check that your home address is associated with the card you may be trying to use

[Menace_Barbarian]

Ever since the season reset everyone I try to go to the Madden store it just keeps saying "store unavailable at this time, please try again later". At other times it will just be a blank screen. This has been going on since the season reset. Any idea when EA will fix this?Thank you.

[EA_Barry]

@Menace_Barbarian

Can you turn off all devices you have used to access the store, then turn on your main device and re-sign into the app. Apply any available updates and retry.

Please let us know if this helps, thanks.

[Menace_Barbarian]

Yes I did everything you said, & still no change.