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Can’t find my Facebook account

by AlexRid13
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Can’t find my Facebook account

★★★★ Newbie

Every time I try to login with Facebook it says unable to login and then its sends me to sign in to Facebook but when I sign in it still says unable to login. It’s very inconsistent though, sometimes it’ll work but others it won’t budge

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Accepted Solution

Re: Can’t find my Facebook account

I've been having similar issues with my account linking to Facebook lately.
I'll try to login with my existing account. When I try it says it can't find any linked accounts.
So I have to back out of the game, open my Facebook app. Close my Facebook app, then go back to the game and then it logs me in like normal.
It only started happening in the past couple of days.

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Message 2 of 4 (190 Views)

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Re: Can’t find my Facebook account

I've been having similar issues with my account linking to Facebook lately.
I'll try to login with my existing account. When I try it says it can't find any linked accounts.
So I have to back out of the game, open my Facebook app. Close my Facebook app, then go back to the game and then it logs me in like normal.
It only started happening in the past couple of days.
Message 2 of 4 (191 Views)

Re: Can’t find my Facebook account

[ Edited ]
Community Manager

@AlexRid13 Thanks for the post, the studio are aware of  this and are looking into it. 

In the meantime the steps gatorfan mentions should help as a workaround. 

Message 3 of 4 (169 Views)

Re: Can’t find my Facebook account

★★★★ Novice

I was told about a month ago that my account had a corrupted file and that's why I couldn't log into Facebook. Only thing EA told me was make a new account because there is no way to retrieve a corrupted account.

Message 4 of 4 (131 Views)

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