Re: Buy Now Crash

by EA_David
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Original Post

Buy Now Crash

★★ Novice

Every time I attempt to purchase a player utilizing buy now, the game immediately closes. How do I find this, none of the representations could help me, and told me to come here.

Message 1 of 21 (921 Views)

Re: Buy Now Crash

Community Manager

@clintnel17 Hi, when did this start happening for you? Can you list and/or bid on players without issue?

Can I check your platform, region and UID too?

Thanks. 

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Message 2 of 21 (907 Views)

Re: Buy Now Crash

★★ Novice

I am using an up to date Samsung Galaxy 8+. I am in the US in Arizona, and my ID is clintcommander2.

Message 3 of 21 (889 Views)

Re: Buy Now Crash

[ Edited ]
Community Manager

Thank you, that's great info. Can I get your UID too? You'll find this on the settings page and it'll be a string of numbers. 

If you don't want to post it publicly you can send it to me in a DM. 

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Message 4 of 21 (872 Views)

Re: Buy Now Crash

★★ Novice
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Message 5 of 21 (864 Views)

Re: Buy Now Crash

Community Manager

Thank you. Can I double check if you're able to regularly bid on cards without using Buy Now? Also can you list cards for sale by you?

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Message 6 of 21 (855 Views)

Re: Buy Now Crash

★★ Novice

I have the same issue. However, it is now allowing me to list players, just not buy or bid on them without crashing. Previously, I could not list them at all without it crashing.

Message 7 of 21 (847 Views)

Re: Buy Now Crash

★★ Novice

I can bid, and post but not buy now

Message 8 of 21 (839 Views)

Re: Buy Now Crash

Community Manager

@Moisty2012 Thank you, can you send me your UID and region, as well as your platform?

@clintnel17 Thank you for clarifying.

Also can I check what language your phones are set to? I don't think it's a factor but it's worth checking. 

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Message 9 of 21 (830 Views)

Re: Buy Now Crash

★★ Novice

It's set to English USA

Message 10 of 21 (826 Views)

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