Buy Now Crash

[clintnel17]

Every time I attempt to purchase a player utilizing buy now, the game immediately closes. How do I find this, none of the representations could help me, and told me to come here.

[EA_David]

@clintnel17 Hi, when did this start happening for you? Can you list and/or bid on players without issue?

Can I check your platform, region and UID too?

Thanks. 

[clintnel17]

I am using an up to date Samsung Galaxy 8+. I am in the US in Arizona, and my ID is clintcommander2.

[EA_David]

Thank you, that's great info. Can I get your UID too? You'll find this on the settings page and it'll be a string of numbers. 

If you don't want to post it publicly you can send it to me in a DM. 

[clintnel17]

23461697

[EA_David]

Thank you. Can I double check if you're able to regularly bid on cards without using Buy Now? Also can you list cards for sale by you?

[Moisty2012]

I have the same issue. However, it is now allowing me to list players, just not buy or bid on them without crashing. Previously, I could not list them at all without it crashing.

[clintnel17]

I can bid, and post but not buy now

[EA_David]

@Moisty2012 Thank you, can you send me your UID and region, as well as your platform?

@clintnel17 Thank you for clarifying.

Also can I check what language your phones are set to? I don't think it's a factor but it's worth checking. 

[clintnel17]

It's set to English USA