Help us improve Answers HQ! Take Survey No, Thanks

Re: madden mobile 19 ironclad rewards

by EA_Blueberry
Reply

Original Post

madden mobile 19 ironclad rewards

[ Edited ]
★★★★ Newbie

still having glitches that kicks me out of the game. Ironclad offense rewards from 3/22 to 3/25. not recieved. please review my account [Removed Personal Information - CM]. I should have recieved 600 pionts for all 3 hammer,tongs and anvils from the last 72 hours. thank you

Message 1 of 2 (233 Views)
Highlighted

Re: madden mobile 19 ironclad rewards

Community Manager

Hey what's up, @hitech4224!

I edited your post by removing your personal account information. If you're ever missing any content and it doesn't show up after 24 hours, please reach our Live-Support team as soon as possible by opening up a case via in-game through the Settings menu. Click here to learn how to do that.

 

An EA Advisor will be able to pull up your account and grant the rewards if verified you were eligible. If the game is constantly kicking you out or crashing, check out these steps below which help boost performance for mobile games.

 

Lower your video resolution via the in-game settings

 

Android users

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

iOS users

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 2 (198 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More
 

Are you missing in-game items? We can help.

Contact EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help