help on lost progress on x-factor 2 promo??

by Russ_Roman
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Original Post

help on lost progress on x-factor 2 promo??

★ Novice

so on the last day of the x-factor 2 promo, i got "permanently banned" because of a misunderstanding by EA, and i have already resolved that issue and am unbanned. the problem is that i only needed 4 more gold players to complete the 87 ovr demarcus lawrence master on the last day. I already had the 30 banners and 3 elite guys to complete the set, but i only needed 4 more gold guys out of the 30 needed to complete the demarcus lawrence set. but since i was banned the last day, i couldn't complete his set, and now the promo is over. i spent a lot of time and in game currency to try to get him but only came 4 gold guys short.... is there anything EA can do about this problem??

Message 1 of 3 (283 Views)

Re: help on lost progress on x-factor 2 promo??

Community Manager

@Russ_Roman 

 

Highly unlikely, but you can contact our Advisors just to check...

 

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Message 2 of 3 (264 Views)

Re: help on lost progress on x-factor 2 promo??

★ Novice

I already tried that but they told me to come here to explain my problem...

Message 3 of 3 (248 Views)

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