game gets to ultimate team screen and locks

[ryjameson]

when I attempt to play madden mobile on my Ipad it gets to the ultimate team screen locks up I press on the daily goals button no responce it works with my other games

[EA_Blueberry · Accepted solution]

Hi, @ryjameson 

Sorry to hear about it locking up.

Does it still do this if you go to Settings>Preferences in game and lower the graphical slider? If that option is not there it can indicate your device has lower hardware specifications.

If it's still happening, can you let me know if these steps (including re-installing the game) help you out?

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[EA_Blueberry · Accepted solution]

Hi, @ryjameson 

Sorry to hear about it locking up.

Does it still do this if you go to Settings>Preferences in game and lower the graphical slider? If that option is not there it can indicate your device has lower hardware specifications.

If it's still happening, can you let me know if these steps (including re-installing the game) help you out?

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps