cant login to madden mobile with Google

[BluSkai0514]

If i try to log in on madden moblie with Google i cant lig in all my progress is on that acoiunt what do i do

[SmokSucr]

When you open Madden Mobile go to the three dots in the upper left corner - Click on Start Screen -> LOG OUT

Try that and then try to log back in with the Google account... Worth a shot

If not then go to the same three dots and click Link Accounts -> Link and see what it says in there

[BluSkai0514]

It wont let me log out or like just says goigke failed to log in

[nixie2121]

any fix for this?

[Ayushdude]

I did find one fix for this, however only works if you are on android. This method requires you to either downgrade from Android 6.0 (marshmallow). The problem is within the madden app itself, and it has not been fixed or optimized yet. Either you have to wait a considerable amount of time, or you find a flash file/custom ROM and then flash that to your device. That should solve all problems. I have fixed it for 2 of my devices so far.

[nixie2121]

I am on a custom rom already

[EA_Nils]

@nixie2121 @Ayushdude Hi,

Thanks all for the reports, the team is aware. We have updated the Known Issues page accordingly: https://help.ea.com/en/article/madden-nfl-15-mobile-troubleshooting-info/

I received a message that I need to Create a New Account or Link an Existing Account.

If you are logged in to your Google+ account and receive the message that you need to Create a New Account or Link an Existing Account, click through the Create a New Account prompts. This will bring you to your correct account. You will not lose your progress or items.

For those of you where this solution does not work, please get in touch with an EA Advisor: https://help.ea.com/en/contact-us/new

Cheers,

Nils

[thughes1317]

I have signed in with google email and I can't login to my account so I talked and emailed an EA Advisor and they were unable to help me. I have spend money on this account so I'm not just going to start a new account. All I have to say is that madden really messed up and they should reward all madden mobile google accounts with some sort of price for their cooperation. @nixie2121

[thughes1317]

@EA_Nils

[EA_Barry]

@thughes1317

You have posted on an old thread.

Please let us know if the following current troubleshooting link helps you:

https://help.ea.com/en-us/help/alert-message/madden-mobile-account-login-issue

Thanks.