[bug] Points were not counted in LvL

by Pete_4791
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Original Post

[bug] Points were not counted in LvL

★★ Novice

I've been playing Madden Mobile since 2015.
I've always played in an active league and I've never seen this bug.
In our last LvL tournament, the points from one drive were not counted.

 

In the first screenshot you can see that Mo212 scored 8 points after three drives.
https://s17.directupload.net/images/190914/26hda9h6.jpg

 

The second screenshot shows that Mo212 has achieved two touchdowns. The first touchdown was not counted.
https://s17.directupload.net/images/190914/l9uufgg7.jpg

 

Message 1 of 7 (343 Views)

Re: [bug] Points were not counted in LvL

★ Expert
@Pete_4791 That wierd bro. I've never seen that either and I thought I'd seen everything... Lol
Did you open a case with EA help?
I hope that didn't cost you the tournament bro.
Message 2 of 7 (330 Views)

Re: [bug] Points were not counted in LvL

★★ Novice

It didn't cost us the tournament, we won 490-489.
We won by one point.^^ But it was lucky because two people from the other league didn't play.
But I would like to report the bug, could also be decisive points.

Message 3 of 7 (322 Views)

Re: [bug] Points were not counted in LvL

★★ Novice

I'm looking at help.ea.com but I can't find a way to report a bug.

Message 4 of 7 (320 Views)

Re: [bug] Points were not counted in LvL

[ Edited ]
★ Expert

You can report it through the game by going into the settings and clicking the help button on the bottom. 

20190914_085027.jpg
Message 5 of 7 (302 Views)

Re: [bug] Points were not counted in LvL

★ Expert
@Pete_4791 I would have they guy who actually had the issue report it and make sure he includes a copy of his UID
Message 6 of 7 (297 Views)

Re: [bug] Points were not counted in LvL

★★ Novice

Thank you, I found it, I reported the bug.

Message 7 of 7 (291 Views)

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