bought madden cash, reinstall and it goes to wrong acct

by MistaBrugger
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bought madden cash, reinstall and it goes to wrong acct

★★★ Newbie
I bought 1050 madden cash for some BCA packs because they have been good to me in the past, I buy the cash and am immediately disconnected from madden mobile. Try for around 30 minutes to open it, no success. I delete and re install the app, knowing mymfavenook account is linked so im good, when I reinstall and open app, the madden cash is transferred to my new account that isn't associated with facebook. Unknowingly I open the 3 packs, get BCA demerius Thomas and realize I don't have him on my actual account, I want my packs transferred to my actual account associated with my facebook account not the random one I got from reinstalling the app
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Re: bought madden cash, reinstall and it goes to wrong acct

Community Manager

We cannot do this for you directly here on Answer HQ. Please make contact with an EA Game Advisor for assistance.

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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