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Wrong account on madden mobile

by Colinthefo22
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Wrong account on madden mobile

★★★ Newbie

I signed in on an a different ea account on madden mobile from my madden mobile account. How can I fix this error and link my accounts?

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Accepted Solution

Re: Wrong account on madden mobile

Champion
@Colinthefo22 You'll most likely have to contact EA support to try and get that figured out. Check out the links below. Hopefully they can help you with this.

https://help.ea.com/en/contact-us/

https://answers.ea.com/t5/Madden-NFL-Mobile/Madden-NFL-Mobile-21-Support-FAQ/m-p/9338647#M45196

“I don’t care if a dude is purple with green breath as long as he can swing.”

I do not work for EA. I am a player that enjoys helping others in the community.

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Unable to remove EA account from madden mobile

★★ Novice

So I somehow have the wrong EA account on my madden mobile on my iOS device. I went to log in to my primary EA account and when it asked me to verify my account by getting a code from my email, the email never came. So i tried to enter in my secondary email on the account so it would email it to that email(still the same account though it’s just the backup/ secondary email) when i did that it automatically created a new EA account for my secondary email address and signed me in on madden mobile under the new account. Now it will not let me log out of the account and log in with my primary EA account on madden mobile on my iOS device. I have tried the trouble shooting steps posted here on the EA help page but the section that’s supposed to show “unlink” for the EA account just shows “completed” i was advised by EA support to open up a new case here. Hope someone can help...

Message 1 of 4 (234 Views)

EA Linking to Madden Mobile

★★★ Newbie

Anyone else still having this issue? Im putting my email for my EA account in correctly and it says go to my email for the verification code but when i look through my email nothing is there, spam, primary, trash, promos nothing.

I put my email correctly, the email works because i get the ea help emails where they don’t even help.

Been trying to link it since madden mobile came out, if anyone can provide and insight, would be greatly appreciated 

Message 2 of 4 (239 Views)

Re: Wrong account on madden mobile

Champion
@Colinthefo22 You'll most likely have to contact EA support to try and get that figured out. Check out the links below. Hopefully they can help you with this.

https://help.ea.com/en/contact-us/

https://answers.ea.com/t5/Madden-NFL-Mobile/Madden-NFL-Mobile-21-Support-FAQ/m-p/9338647#M45196

“I don’t care if a dude is purple with green breath as long as he can swing.”

I do not work for EA. I am a player that enjoys helping others in the community.
Message 4 of 4 (240 Views)
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