Unknown Error! Sorry

[KnyghtChill]

uninstalled and reinstalled the game on my brand new iPhone XS Max. What am I still getting?, the Unknown Error message stating something is wrong. 

Need this fixed so I can play the game. 

Makes no sense when I’m on a brand new phone with everything updated on it. 

Any ideas folks? 

[EA_David · Accepted solution]

@KnyghtChill Hey, can you try a device restart then try again? That should clear out any cached data that might be interfering. 

As you say, an XS Max should play the game without issues. 

[EA_David · Accepted solution]

@KnyghtChill Hey, can you try a device restart then try again? That should clear out any cached data that might be interfering. 

As you say, an XS Max should play the game without issues.