Re: Unable to play madden mobile

by EA_David
Reply

Original Post

Unable to play madden mobile

★★★ Newbie

I've been trying to play madden mobile since yesterday but when i get past the EA screen my screen just stays black, the menu music plays but that's It, It stays like that forever. Any help?, I really want to play

Message 1 of 2 (226 Views)

Re: Unable to play madden mobile

Community Manager

Hi, there was a recent update that'll hopefully help with this. 

Can you pop to the store, run the update, then check again?

David.png
Stay and Play.png
Message 2 of 2 (196 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More