January 2019 - last edited January 2019
I just recently got enough lights and ornaments in the Ultimate Freeze competition to get a Vertical Randy Moss and upgrade once. I no longer see the map lights to get the character. The contest isn't over so it should be available. I was told by customer experience to post something on the forum to get thos resolved. Can you please fix the issue or send me a 92 Vertical Randy Moss. I earn it. I will send pictures of proof if I have to.
January 2019
Actually happening to me too.