"I would like to inform you that please once Force close the Madden and restart it."
Yeah, we're never getting Cushing.
Not that it's about Cushing at this point. It's about EA delivering on promises and being fair when they fail.
Last weekend I was in the top 1 percent as I wanted to ensure I received MLB Cushing. I understand that their were some technical issues as my score was erased and set back to zero.
I went ahead and purchased additional tickets (50USD per tourney ticket) and played additional matches. I assumed the issue would be fixed but as of today I have yet to receive MLB Cushing.
EA Customer support stated that the issue had been resolved and players who had issues ( in my case score was reset to zero compared to some of my fellow teammates) received MLB Cushing on Monday. I have yet to receive MLB Cushing.
EA customer stated I needed to report issue in this format. Kindly requesting assistance with this issue.