Tour fuel not APPLIED AFTER CRASHES

[22xxovqcu75y]

I completed the night train lane set right when the systems was logging in and out.  I was only credited with 500, not 1000 tour fuel......

[EA_Blueberry · Accepted solution]

Hey, @22xxovqcu75y 

Were you able to recover the Tour Fuel in order to get the night Train Lane set? Our Support team is able to pull up your account and check the status of your completed sets. If they can see you submitted the requirements but weren't aware the rewards, they can help grant it to you.

To set up a case, visit Settings in-game and select Help>Choose Missing Items as your category.

[EA_Blueberry · Accepted solution]

Hey, @22xxovqcu75y 

Were you able to recover the Tour Fuel in order to get the night Train Lane set? Our Support team is able to pull up your account and check the status of your completed sets. If they can see you submitted the requirements but weren't aware the rewards, they can help grant it to you.

To set up a case, visit Settings in-game and select Help>Choose Missing Items as your category.