October 2019
So the update has brought with it "fixes" and this cool new glitch.
I wonder where this glitch will lead.
October 2019
Then there is this rectangle...
October 2019
Thanks for the screenshots, those are always really helpful in getting a visual of what you're seeing from your end. What type of device do you have and what software version are you on?
Have you tried some basic steps yet to see if you can clear this up like reinstalling the app, restarting the device, etc.? If you synced up your game to Google/Facebook/Apple you can safely delete the app and reinstall it without losing progress.
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
October 2019
October 2019
I see that it's been reported here too.
If you're experiencing this please let us know what type of device you're on so we can pass that information to the team.
October 2019
October 2019
Well blueberry, the glitch is gone from the opening screen.
The glitch is appearing in kickoffs and field goals during games, and now events.
So, any other suggestions?
October 2019
Galaxy s8 active
October 2019
Can you try lowering your graphics slider to the lowest setting, play a game, and then increase it back to where it was before to see if that clears this up?