New fixes and new gliches

[socratic_t]

So the update has brought with it "fixes" and this cool new glitch.

I wonder where this glitch will lead.

[socratic_t]

Then there is this rectangle...

[EA_Blueberry]

@socratic_t 

Thanks for the screenshots, those are always really helpful in getting a visual of what you're seeing from your end. What type of device do you have and what software version are you on?

Have you tried some basic steps yet to see if you can clear this up like reinstalling the app, restarting the device, etc.? If you synced up your game to Google/Facebook/Apple you can safely delete the app and reinstall it without losing progress. 

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[thegatorfan122]

@EA_Blueberry I think it's game wide bro. It's on my screen too and everyone I've talked to. Thank goodness it's not something that interferes with gameplay.

[EA_Blueberry]

@thegatorfan122  @socratic_t 

I see that it's been reported here too. 

If you're experiencing this please let us know what type of device you're on so we can pass that information to the team. 

[thegatorfan122]

@EA_Blueberry Android... Galaxy note 9

[socratic_t]

Well blueberry, the glitch is gone from the opening screen.

The glitch is appearing in kickoffs and field goals during games, and now events.

So, any other suggestions?

[socratic_t]

Galaxy s8 active

[EA_Blueberry]

@socratic_t  @thegatorfan122 

Can you try lowering your graphics slider to the lowest setting, play a game, and then increase it back to where it was before to see if that clears this up?