Help us improve Answers HQ! Take Survey No, Thanks

New Year's 95 OVR Calvin Johnson not unlocking

by maryant328787
Reply

Original Post

Re: New Year's 95 OVR Calvin Johnson not unlocking

[ Edited ]
Community Manager

@AOwens32 Where did you initially get the 93 Johnson you traded in? Which scheme was he?
Can I get your UID too? it should be on your settings page. 

 

Can you check if Vick is showing as exchanged on your side of things, as in @maryant328787's initial post?

Message 11 of 58 (351 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

I got VERTICAL Calvin Johnson 93 OVR from grinding out the Thanksgiving Feast and earned him. My UID is 46336485. It shows Michael Vick as exchanged . 

Message 12 of 58 (344 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

Here is a screenshot of my UID

Screenshot_20190103-083510_Overdrive.jpg
Message 13 of 58 (343 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

@EA_David .. is EA having any luck getting to the bottom of the issue. I really enjoy this game after 4 seasons but I'm hesitant to continue with the festivis pack issue and again with the OVR 95 trade in. I'm hoping a solution comes because I have spent good money on this game in the past years but have currently slowing my playing until this gets resolved. The hotfix that was sent out did not realize any issues on my end.

Message 14 of 58 (311 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

I got him from grinding out the Calvin Johnson Thanksgiving Master stuff. The West Coast Calvin johnson is the one I had, trained up quite a few levels too.

 

And my UID is 31675285. 

 

And the Mike Vick sets are not showing that anything has been done. 

 

 

Message 15 of 58 (297 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

I attached a picture of my UID. I got the West Coast Thanksgiving Master Calvin Johnson from the Thanksgiving Master set. And the Michael Vick exchange sets are not showing anything has been done. Is this going to be resolved in time to receive my 95 West Coast Calvin Johnson?

F2EDA86F-8B05-4C0E-BDC2-10C8178FD713.png
Message 16 of 58 (294 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

[ Edited ]
★★★★ Novice

I have the exact same issue. I have spoken to an advisor twice about it. 

 

In fact EA gave me a token but it's useless. It has to be a CJ token when I exchange the set. So I have a token but the CJ isn't unlocked and I have all the stuff ready to go. I was talking to an advisor who told me to exchange the 93 player, I did, got 32k TP but no token and now I am out a 93 player!!  I could have sold him. I have NO upgrade and no solution. Just unlock the set so I can upgrade. 

 

I posted on the link they gave me, which is the other forum. I have 12 hours to go and get this done. 

 

 

Message 17 of 58 (275 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

Community Manager

Hi again, can I check that you were trying to exchange the full +5 master CJ? This is the card that was needed in order to upgrade to the 95?

 

Message 18 of 58 (254 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

★★★★ Novice

I was. I was even given back a 93 Calvin Johnson to replace mine but it is the wrong playbook. It is spread and I needed West Coast

Message 19 of 58 (231 Views)

Re: New Year's 95 OVR Calvin Johnson not unlocking

[ Edited ]
★★★★ Novice

Hi David,

 

Yes,  it was a 93 CJ that I earned from the Madden Feast promo. I was ready to unlock but it would only offer 32k in TP. I didn't want the points, I wanted the upgrade. I spoke to EA about 3 times about this. I was literally on the phone with the EA advisor who told me to exchange the player and it would unlock. I told him I didn't want to lose the player if it didn't work. He assured me this is what the specialist had told him to advise me to do. So I did. Exchanged for TP, it didn't unlock and the advisor disconnected the call. I had to call back again and now I lost my 93 CJ who was at least better than what I have now! Like I mentioned I could have sold him in this promo rather than get all those TP. EA admitted it was a glitch and gave me a token but that token was worthless if CJ was still locked. I just wanted it unlocked so I could fulfill the set and then they started to tell me to post here. 

 

This is just not okay.

 

 EDITED TO ADD MY UID.

 

 

IMG_1802.PNG
IMG_1804.PNG
C98555BF-F349-40DE-8179-48C5336BA938.jpeg
Message 20 of 58 (226 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More
 

Are you missing in-game items? We can help.

Contact EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help