Help us improve Answers HQ! Take Survey No, Thanks

New Update 21st February 2019

by ErwinHardyan
Reply

Original Post

Accepted Solution

New Update 21st February 2019

[ Edited ]
★★★★ Novice

Hi EA, i am so confused about the latest update exactly today, when i downloaded the update(around 54mb), it was over than 54mb even reach 100% and then when it finished, it was redownload again and again until i forced to cancel the update. Please tell me is the problem from your game or from playstore or from my phone? And tell me how to fix it. Thanks. 

Message 1 of 10 (520 Views)

Accepted Solution

Re: New Update 21st February 2019

★★★★ Guide
Did you try to fully uninstall and reinstall the app? If not, try that.

View in thread

Message 2 of 10 (512 Views)

All Replies

Re: New Update 21st February 2019

★★★★ Guide
Did you try to fully uninstall and reinstall the app? If not, try that.
Message 2 of 10 (513 Views)

Re: New Update 21st February 2019

Good idea
Message 3 of 10 (510 Views)

Re: New Update 21st February 2019

★★★★ Novice

Okay i'll try thank you mate. 

Message 4 of 10 (506 Views)

Re: New Update 21st February 2019

★★★★ Guide
You're welcome. Did it work? @ErwinHardyan
Message 5 of 10 (461 Views)

Re: New Update 21st February 2019

★★★★ Novice
Absolutely worked. Thanks once again
Message 6 of 10 (406 Views)

Re: New Update 21st February 2019

★★★★ Novice
Men its happened again, would you help me please? Cause if i uninstall and reinstall again it will waste my time and data, do you know the other way or the issue?
Message 7 of 10 (291 Views)

Re: New Update 21st February 2019

★★★★ Guide
You're not able to download the update?
Message 8 of 10 (275 Views)

Re: New Update 21st February 2019

★★★★ Novice
I'm able to download it, but when i already downloaded it and i opened the app, there was "Unknown error : something went wrong please try again later". Men do you know to handle that?
Message 9 of 10 (250 Views)

Re: New Update 21st February 2019

★★★★ Novice
And i uninstalled and reinstalled but still got the same issue, may you help me men?
Message 10 of 10 (249 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More
 

Are you missing in-game items? We can help.

Contact EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help