August 2019
Every time I log into Madden NFL Mobile I am stuck in the store. Nothing in the store is lit up. All I can do is press a pack then continue tapping the home button at the same time. I can log in but it could take up to an hour just trying to login. The next problem is at daily goals, exp, and some sets. For some odd reason my daily goals are yellow not the normal red. I also would complete a daily goal and I would not get to claim that goal or any of the goals that I have completed. There are also some sets that I can not complete. For example in the Hall of Fame sets I can not complete the Hof shield set when the HOF promo was out. I already completed two 78 overall sets but for some reason I can not get a HOF shield and I had all the badges I needed. Also with some of the sets in programs like Aces and Legends I get the badges from live events but it does not show up in my sets. Another problem is exp. I have played live events/promos/season games but I can not get exp. Everything on my phone is updated and I spoke to multiple EA advisors and they recommend me do certain things that they sent me. I did all of those even logging in on another device but still no luck. During all of the problems that occurred I have noticed Color differences like as if my Account is out of date but everything is up to date. With the problem in the store I was noticing the home button, the store button, and the coins/Madden cash buttons were not lit up. Also once I did login the news would not be updated as well as the color like the background and daily goals. Some people in my league have had trouble with sets and daily goals just not trouble with logging. There is not a single time where I log in and my madden automatically shows the news instead of the news it shows a non lit up store. It’s not really a problem because I can still login so it does not prohibit me from playing but it is very stressful to have to wait up to an hour just to login.