Re: Masters series loading screen 2% error Mitchell Schwartz

by Mattjk22
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Masters series loading screen 2% error Mitchell Schwartz

★★★ Newbie

My masters series cannot progress. My second event on the third tier of my Mitchell Schwartz challenge will not load. It gets stuck on two percent. Tried reloading game 5-6 times, resetting phone 3-4 times and I still cannot get the game to load. I cannot progress any other way either, so I’m essentially stuck 

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Re: Masters series loading screen 2% error Mitchell Schwartz

Community Manager

@Mattjk22 


Don't worry we can get this fixed. Have you tried re-installing the app or checked your device to see if there is a software update?

Let me know if all the steps via these links below don't help out at all.

 

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

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Re: Masters series loading screen 2% error Mitchell Schwartz

★★★ Newbie

Reinstalling was my next idea too, and my game is up to date, thanks for the reply! 

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