November 2020
My masters series cannot progress. My second event on the third tier of my Mitchell Schwartz challenge will not load. It gets stuck on two percent. Tried reloading game 5-6 times, resetting phone 3-4 times and I still cannot get the game to load. I cannot progress any other way either, so I’m essentially stuck
November 2020
Don't worry we can get this fixed. Have you tried re-installing the app or checked your device to see if there is a software update?
Let me know if all the steps via these links below don't help out at all.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
November 2020
Reinstalling was my next idea too, and my game is up to date, thanks for the reply!