Help us improve Answers HQ! Take Survey No, Thanks

Master Series issue

by 49ap0l0ld4jo

Original Post

Master Series issue

★★★★ Newbie

While playing the Jalen Ramsey gauntlet of the Masters Series I reached the end where you have to seek help to get the remaining keys needed to play the final event. I did this but then moved on to another league due to mine being mostly inactive. Now my help request won't refresh in my new league so I can't get the help I need to move on. I have reported the issue but have heard nothing from EA. Will this reset on its own or is there something I can do to reset it? I had really hoped to hear from a tech by now but have had no such luck so I'm stuck....frustrating.

Screenshot_20191009-115608_Madden NFL.jpg
Message 1 of 2 (94 Views)

Re: Master Series issue

EA Community Manager


You should be able to just replay events for the remaining keys. 

Message 2 of 2 (74 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More

Are you missing in-game items? We can help.

Contact EA Help


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help