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Re: Master Series issue

by EA_Messina
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Original Post

Master Series issue

★★★★ Newbie

While playing the Jalen Ramsey gauntlet of the Masters Series I reached the end where you have to seek help to get the remaining keys needed to play the final event. I did this but then moved on to another league due to mine being mostly inactive. Now my help request won't refresh in my new league so I can't get the help I need to move on. I have reported the issue but have heard nothing from EA. Will this reset on its own or is there something I can do to reset it? I had really hoped to hear from a tech by now but have had no such luck so I'm stuck....frustrating.

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Re: Master Series issue

EA Community Manager

Hey! 

You should be able to just replay events for the remaining keys. 

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