Master Series Jalen Ramsey progress

by tforce216
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Original Post

Re: Master Series Jalen Ramsey progress

★★★★★ Novice
@EA_Blueberry My phone is Samsung s20. Every software is updated.

I tried to play with my ipad and with bluestack emulator but nothing changed.
Message 11 of 22 (414 Views)

Re: Master Series Jalen Ramsey progress

Community Manager
@steveglaz Emulators are not supported. Does it work on your iPad without using Bluestacks?
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Message 12 of 22 (408 Views)

Re: Master Series Jalen Ramsey progress

★★★★★ Novice
@EA_Blueberry No it doesn't work
Message 13 of 22 (405 Views)

Re: Master Series Jalen Ramsey progress

Community Manager
@steveglaz Longshot but do you remember what you were doing just prior to this happening that you feel might have triggered it? Did you make any account changes?

I recommend contacting our Support team via the in-game settings so they can take a look at the account or get this sent up to the Madden studio as it may need to be an issue fixed on the account itself. We want to make sure you can progress through the Masters Series to take advantage of the rewards.
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Message 14 of 22 (400 Views)

Re: Master Series Jalen Ramsey progress

★★★★★ Novice

I really don't remember what i was doing before, unfortunately. I have already asked help to the Support team. They told me to post here. There's no way out....

I can write you a PM with my ID info? Maybe you can do something... 

I really appreciate your help. Thank you.

 

Message 15 of 22 (380 Views)

Re: Master Series Jalen Ramsey progress

★★★★★ Novice

This is a screen where they told me to ask for help here. 

It's in italian, i'm from Italy.

 

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Message 16 of 22 (376 Views)

Re: Master Series Jalen Ramsey progress

★★★ Newbie

I also have an issue with progressing through the Ramsey series. I'm stuck on the last part, I have the 75 OVR Defense feat claimed and I unlocked the key event as well and completed and I still can't get Ramsey unlocked.

Screenshot_20201004-002401_Madden NFL.jpg
Message 17 of 22 (353 Views)

Re: Master Series Jalen Ramsey progress

★★★ Newbie

Phone is a Samsung S8

Message 18 of 22 (352 Views)

Re: Master Series Jalen Ramsey progress

★★★ Newbie

Tried reinstalling, did not work. I also play on a chromebook duet in addition the Samsung S8.

Message 19 of 22 (350 Views)

Re: Master Series Jalen Ramsey progress

Champion
@bobz99by For you, make sure that you are tapping on the picture of Jalen Ramsey to gain access to the final event. Sometimes it doesn't pop up right away, but if you tap around on the picture it should show you the final event to unlock the chest below.

“I don’t care if a dude is purple with green breath as long as he can swing.”

Black-Champions-Logo

Message 20 of 22 (343 Views)

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