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Re: Madden mobile crashing in season mode

by EA_Barry
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Original Post

Madden mobile crashing in season mode

★★★ Newbie
Whenever I attempt to play a season game the app crashes, this has been occurring for about 2 days now. I need help now!
Message 3 of 10 (1,061 Views)

Re: Madden mobile crashing in season mode

Community Manager

Go into your device settings and Quit / Stop the app entirely. Be sure you check your internet connection, then try to start the game again.

 

Fully powering off the device and then restarting may also help.

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Message 4 of 10 (1,054 Views)

MADDEN MOBILE CRASHING

★★★★ Newbie
My madden mobile keeps crashing when I try to play a game and it won't stop I tried re installing it 5x and it still won't work
Message 1 of 10 (1,063 Views)

Madden Mobile crashing

★★★★ Novice

First I would like to say that EA, you customer service is horrific. You dont help anyone that needs your help. Madden mobile crashes within 2 seconds I attempt to open the app. It shows the screen where it usually loads and then it just goes to the iphone home. If u really care about your customers then help

Message 2 of 10 (1,063 Views)

Re: Madden mobile crashing in season mode

★★★ Newbie
@EA_Barry Wasnt very helpful sorry to say didn't work what so ever
Message 5 of 10 (538 Views)
Highlighted

Re: Madden mobile crashing in season mode

Community Manager

@ImSirBacon 

 

You have posted on a five year old thread.

 

Can you try the relevant troubleshooting steps below and then let us know your status, thanks.

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

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Message 6 of 10 (480 Views)

Re: Madden mobile crashing in season mode

★★ Novice

After l do that it constantly crash. Here's proof in link 

https://youtu.be/RSVO8BDpHFk

20190814_114729.jpg
Message 7 of 10 (399 Views)

Re: Madden mobile crashing in season mode

★★ Novice

Real Talk

Message 8 of 10 (398 Views)

Re: Madden mobile crashing in season mode

Community Manager

@Infinite1120 

 

Can you check the relevant link above for troubleshooting steps, thanks.

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Message 9 of 10 (376 Views)

Re: Madden mobile crashing in season mode

★★★★★ Apprentice

this is the problem, he replied to a 5 year old post yet here we are. app still has the same issue and ea blaming us instead of fixing the app

Message 10 of 10 (300 Views)

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