Madden Overdrive won’t load after last update

[rlcox2]

Updated the game and now it crashes every time I try to load it.

[EA_Blueberry · Accepted solution]

Hey Madden Mobile fans,

Can you try these steps below if reinstalling the game doesn't fix it for yuo?

• Un-link Madden Mobile from your Facebook account (Login to Facebook>Settings>Apps)
• Sign out of Facebook
• Uninstall Madden Mobile
• Attempt the steps in the link below pertaining to your mobile device
• Launch the game

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[EA_David]

@rlcox2 Hi, can you try clearing storage on your app settings, or if that doesn't work, you can uninstall and reinstall the app. 

[Nicmily2369]

I have uninstalled the app over 4 times now and cleared the app in my settings nothing has seemed to work and it still wasn’t working for me last Madden at the end of the seasons it stopped loading in the game it’s just stuck on the opening menu

[0my64qj8wfle]

Mine when I press it it says ea but it says it bigger then it is just black and froze

[EA_Blueberry · Accepted solution]

Hey Madden Mobile fans,

Can you try these steps below if reinstalling the game doesn't fix it for yuo?

• Un-link Madden Mobile from your Facebook account (Login to Facebook>Settings>Apps)
• Sign out of Facebook
• Uninstall Madden Mobile
• Attempt the steps in the link below pertaining to your mobile device
• Launch the game

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[EA_Blueberry]

Crashing issues should be resolved now. Make sure you install the latest update from the Google/Apple store.