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Re: Madden Overdrive won't launch on iPhone Xs Max

by DadsBoy_k3nj87m
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Original Post

Re: Madden Overdrive won't launch on iPhone Xs Max

★★★★ Novice

I was refunded as well. 

Message 41 of 48 (526 Views)

Re: Madden Overdrive won't launch on iPhone Xs Max

★★★★ Novice

Just so all of you are tracking, with the new update today, Overdrive now works on the Iphone XS.

Message 42 of 48 (1,887 Views)
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Re: Madden Overdrive won't launch on iPhone Xs Max

★★★★ Novice

Does it work on the MAX also?

Message 43 of 48 (439 Views)

Re: Madden Overdrive won't launch on iPhone Xs Max

★★★★ Newbie

****FIX FOUND****

 

Issue:

it seems the issue is with loading old account either through Facebook or through Game Center.  

 

Fix:

Delete the app.  Reinstall the app.  Start up as a new account.  Then on top left hit menu and accounts.  Log out of the guest account.  Then you can log back into your Game Center or Facebook account!

 

enjoy!

Message 44 of 48 (317 Views)

Re: Madden Overdrive won't launch on iPhone Xs Max

★★★★ Newbie

Still doesn't work on iPhone XS Max.

 

My account is connected with Facebook.

Message 45 of 48 (208 Views)

Re: Madden Overdrive won't launch on iPhone Xs Max

Community Manager

@cassiokdz 

 

Did you try the workaround step that @joedepo  provided above? 

 

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

/Blueberry

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Message 46 of 48 (186 Views)

Re: Madden Overdrive won't launch on iPhone Xs Max

★★★★ Newbie

Hey @EA_Blueberry thanks for reaching out.

 

Yeah, I followed all the steps in the troubleshooting guide.

 

I can play if I create a new account, but that's not what I want, I have a legacy account connected with my Facebook account that I have been using since the game launched a few seasons ago, and I want to keep playing with this one instead of creating a new account.

 

Every time I reinstall the app and try to login using the Facebook option, it crashes and I need to uninstall it to be able to try again.

 

Any ideas on how to fix it or other options that I could try?

 

Thank you agian.

Message 47 of 48 (171 Views)

Re: Madden Overdrive won't launch on iPhone Xs Max

Community Manager
@cassiokdz Go to your Facebook app and under Settings>Apps you should be able to remove Madden Overdrive. That's going to un-sync it from the device but won't delete your progress.

Once you've done that try logging back into the game with Facebook.
/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 48 of 48 (143 Views)

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