Madden Mobile 21 will not load

[DanielBoc123]

@EA_Blueberry Well done EA. It helped nothing.

[KJPLAYAMDE]

@DaRon1163 What do you have to do

[1ogryokwi8wv]

Just had this happen and the advice has had no positive result.

[EA_Blueberry]

@1ogryokwi8wv 

If you are not able to access your mobile account please contact our Support team via these options below so they can help get you back onto the field. Please keep us updated on the results, thank you for letting us know the steps didn't work.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

[9vtahxm2w3c1]

@EA_Blueberry It worked! Thank you! Back up and running!

[Beastofplanet]

@DaRon1163 still happening

[dragondemon18878]

I've tried all of the solutions and still does not work I've played it perfectly before but now it won't work I'm using a galaxy s20+ and my device is fully updated and I tried reinstalling the game and turning off and on wifi and just using data I went to another game and it worked perfectly fine please help

[TIMBOTRON2001]

I have the same problem can you get me in?

[TIMBOTRON2001]

None of those fixes worked for me, how can I get it to work?

[EA_Blueberry]

@TIMBOTRON2001 

Have you tried all the steps provided here for your Android or iOS device?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps