August 2019
It still doesn't work! Still getting an error that this device is already linked to the Google account. If it is...then log me in! Again I tried to clear the cache/data, then uninstall, then close all apps and shutdown, then power up again, install...same issue.
August 2019
Thanks for giving us a heads up. Let's try a couple things to see if we can get you past this error:
Let me know if that helps.
August 2019
not facebook, a google account. thanks for reply, will give it a shot first chance i can!
August 2019
August 2019
it didn't work
i signed into Google Play with account "B".
i started madden, selected google login, choose account "B"
got the same message:
Sorry...
Login Failed
Your device is already linked to this Madden account.
[ OK ]
August 2019
We'll want to make sure we have the team pull up your account to give this a closer look. I'm sorry to hear this is still affecting some users and it's important we have the information for the team to be aware of.
Please submit a case at our Help site via the link below so our EA Advisors can help get you back onto the field.
Click here to contact an EA Advisor
August 2019
Done. Thanks.
August 2019 - last edited August 2019
I am so screwed. I opened an EA Help ticket and explained the login error and the steps I've already tried to work through this and this is the response I get from the EA Advisor:
"Frank, having reviewed your email, I came to know that you are concerned regarding season reset of Madden NFL Mobile game."
They think I just don't know how the game works and that I am using an old version and expecting last years progress to carry over.
They are clueless.
August 2019
Please contact our Live-Support again and private message me the case number so we can send that over to our Quality Assurance team for training purposes.
August 2019
Were you able to get into the game? We had another player experience this but once they signed out of their Apple account and tried logging back into the game using GameCenter it was fixed (Didn't work the first time, but was successful the 2nd attempt). Curious if that will help you out on an Android device.