Help us improve Answers HQ! Take Survey No, Thanks

Re: Madden mobile 18 not working

by killashane512
Reply

Original Post

Accepted Solution

Live Events are Blacked Out and Unplayable

★★★★ Novice

Why are live events blacked out and unplayable?  It says to "play a head to head drive to unlock this event".  I've played more than 10 head to heads, am at level 6 and have 595,500 fans.  So why is this blacked out?  Also the navagation arrows back to the main page are not working so i have to completely close out of madden and restart to get anywhere.  Please help!!

Message 2 of 49 (656 Views)

Accepted Solution

Re: Live Events are Blacked Out and Unplayable

[ Edited ]
Community Manager

Hello all,

 

As per our previous comment we are getting back to you with an update. As called out by @lewok795, Madden Mobile has released a update over the weekend that should resolve this issue, we apologize for any inconvenience caused by this and thanks for bearing with us while we worked on the problem. If you have any concerns or are still encountering this problem please let us know.

 

Thanks,

 

Roger. 

View in thread

Message 49 of 49 (248 Views)

All Replies

Madden mobile 18 not working

★★★★ Newbie
my game lagged me to the menu during the tutorial and now when I get back in my objective is to complete a live event and when I go to the live event screen all the events are locked is there anyway to fix this? I've arealdy deleted the app and restarted my phone. Thanks!
Message 1 of 49 (734 Views)

Madden Mobile Problems

★★★★ Novice
I had a problem today with not being able to progress through my game after completing all of the challenges as asked to unlock the life events and tournaments, and I also had problems with not being able to open up my top left hand corner menu to check my sets, team, etc. I just posted this to show ea I was one of the many players with these problems, and because the ea service provider told me to post this after our call.
Message 3 of 49 (671 Views)
Highlighted

Re: Madden mobile 18 not working

Champion (Retired)

I had the same issue, I just had to go back in and complete the Brady tutorial and all was good. 

Were you able to complete that and add the Brady Camp reward to the set?

Message 4 of 49 (643 Views)

Re: Madden mobile 18 not working

★★★★ Novice

Yes, I have the team elite player.  But I can't get to the Brady camp where you get Brady.  It won't come up.

Message 5 of 49 (630 Views)

Re: Madden Mobile Problems

★★★★ Novice

Did EA give you any resolution or tell you how to fix the problem?

Message 6 of 49 (629 Views)

Re: Madden mobile 18 not working

★★★★ Novice

Did you get any resolution?  This sounds similar to one of my problems.

Message 7 of 49 (627 Views)

Re: Live Events are Blacked Out and Unplayable

★★★★ Novice

This is a joke.

 

got the install yesterday, finished the brady camp and got the elite player. it now says play a live event for the next part of the daily event but all the live events are locked.

 

the training camp one says do the next daily event to unlock but i can't as that is the event i need to do.

 

i have spoken to support and they have tried to help but there is a problem with the game. For a game as big as Madden this has been a really poor launch.

Message 8 of 49 (614 Views)

Re: Madden mobile 18 not working

★★★★ Novice

I never got anything but an elite player for completing the Brady camp. Sounds like this is the issue.

Message 9 of 49 (609 Views)

Re: Madden Mobile Problems

★★★★★ Newbie

I have the same problem.  I played the live event before doing the tutorial and did not get credit for doing the live event on the daily goals.  Now that I have gotten to the place in the tutorial to play that event they are all blacked out and require things like head to head or season or complete daily goals, none of which can happen until a live event is played.  I also can not open the top left corner.  It would be nice if they would just add a live event that does not require anything to unlock it.

Message 10 of 49 (593 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More
 

Are you missing in-game items? We can help.

Contact EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help