I played on an Android tablet. When I started, I chose 10 years as age and did not realize it won't allow me to link to Google account.
Now I get a new tablet and I'm desperately trying to copy the progress to the new device.
On the old tablet, b/c of the underage, I won't be able to link it to online account. EA help told me there is nothing they can do either.
I asked EA help if they can copy the progress over to a new UID on the new device. They said they can't. Is this true? It looks like the progress is saved at EA -- I can erase the data on my tablet and yet it will get the UID back.
On the tablet, I tried to use the backup software. However, the game disallow backup. I don't have root access and don't want to risk losing data to root it now.
I asked EA if I can reset my age. The answer appears is no. Is there any way to do that?
That's too long to wait.
Does anyone know if a backup in rooted device would be able to restore the player and progress on the new device?