I never received reward

[fjpv059el]

At the beginning of last week I paid the 4,000 gems to access the kick celebration season mode. I won the super bowl and nothing happen no reward. If I try to go back into season mode for celebration the game just shuts down. I talked to ea on the phone and they said to post here. 

[Sp3w4567]

@fjpv059el 1) probably played a regular season mode. go to solo, then to season, select kickoff season, then grind to get it done before it expires.
2) to fix the crashing issue you will have to delete and reinstall. BEFORE DELETING go to settings and screenshot you user id number. also I have mine linked to facebook. this is so if you ever have an issue recovering your account you will actually be able to.
good luck, hope you're able to get it done!

#deleteoverdrive
#teamarena