@EA_Blueberry It's Wednesday. There haven't been any updates and even the Morning Madden stream that you linked before is unavailable to view. Nothing is being said and no actual response to the issue that I can see except EA making you tell everyone "we'll provide an update soon".
This issue was brought up on Twitter at least by last Friday and we had to go through the weekend with the help desk telling us to post here and then finding out that no one from the development team had even seen this until most likely Monday.
Is there any actual information so that people can play the game they have put so much time and money into? We're coming up on a week since people tried to alert EA that there was a major glitch stopping gameplay. There should be some explanation of what the issue is and an actual, accessible, readable statement put online at this point. The company is still promoting people purchasing a pass to an event that they can't complete without even warning them not to play that path.