Hey, everyone! Can you try restarting your device and attempt it again? Let us know if it's still happening to you.
Restarted, uninstalled, cleared cache on phone and app and all of the other things your CS told us.
Now the new event is stuck in a loop. Completed the prevention task at hand then it gets stuck repeat loop with no progress
Looks like they are working on it now. As I am locked out of it as well.
Same results lol
Thanks for getting back, we're still looking into it. We'll provide an update once we hear more on it.